Terms of Service
Last updated: 10 November 2026
1. The service
GarageLead AI provides a website chat assistant, knowledge base, lead management and related tools for businesses. You must be acting on behalf of a business and be authorised to bind it to these terms.
2. Accounts
You are responsible for your account credentials and for activity of users you invite. Notify us promptly of any unauthorised use.
3. Your content and AI output
You keep ownership of the information you add (services, prices, policies, documents) and of leads and conversations generated for your business. AI-generated replies can be incomplete or wrong. You are responsible for the accuracy of the information you provide, for reviewing leads, and for confirming any appointment with your customers. The assistant records appointment requests; it does not create binding bookings.
4. Acceptable use
- No unlawful, deceptive or harmful use, and no attempts to access other customers' data.
- No interference with the service, including excessive automated requests.
- You must have a lawful basis to collect visitor data on your website and must display an appropriate privacy notice.
5. Plans, trials and billing
Paid plans are billed monthly in advance through our payment provider. Trials end automatically; continued use requires a paid plan. Usage limits (such as monthly AI conversations) apply per plan. You can cancel at any time; access continues until the end of the paid period. Fees are non-refundable except where required by law.
6. Availability and changes
We aim for high availability but do not guarantee uninterrupted service. We may change features with reasonable notice where changes materially reduce functionality.
7. Liability
To the extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months before the claim, and we are not liable for indirect or consequential losses, including lost profits or lost leads.
8. Termination
We may suspend accounts that breach these terms. You may delete your account at any time from Settings.
9. Governing law
The governing law and venue will be specified here together with the operating legal entity before commercial launch.